Wednesday 5 February 2014

The Power of Post training Coaching in Strengthening Health Workforce Performance

Coaching is a unique and effective approach to sustainably develop health care providers’ capacity to deliver health care services. This has been demonstrated by the results of various training's which conduct the post training coaching and follow ups. The post workshop coaching develops the teams’ capability and competencies allowing participants to discover new perspectives around their actions leading to greater performance. The coaching and follow up should be done a few weeks after the training workshop as agreed with by the facilitator and participants. Facilitators visit teams at their work places, providing the participants an opportunity to deal with challenges and issues in their own environment. The facilitators get the chance to meet the larger teams in the facilities that were not participating in the training and share with them practical skills on how to overcome the challenges to achieve results.
Upon participating in coaching sessions after the workshops, participants demonstrate noticeable improvements in their work. Following the post workshop coaching, the health care providers chose sustainable alternatives of achieving results.  The teams discover ways of undertaking corrective actions and exploring alternative solutions for the encountered challenges. Coaching and follow up make a difference and enhance the team’s capability to reach their potential as high performers through stretching themselves and setting higher aspirations. This achievement is a motivation and inspiration and gives participants an opportunity to put the skills learned into practice. In this way, the trained personnel get to practice what has been taught and demonstrate to others staffs the skill gained.
Post workshop coaching and follow ups foster team spirit and mutual trust that were essential in working towards shared goals. During coaching, participants involve and invite the larger team and colleagues at work. This strategy enables the whole team to understand better what was expected, to discuss and brainstorm on most effective ways to achieve the results. The larger teams support one another to realize goals.
Coaching and follow up following the workshop helps to reinforce concepts that are learned. Teams embrace higher values such as courage, motivation and altruism and prioritize aspects of their work that were previously pushed aside to achieve results.

The coaching and follow-up following training holds significant promise to sustainably improve the performance of the health workforce and could potentially save many organizations a lot of resources used repeatedly in training the health workforce in almost a similar topic.